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Help Please from those that have computer know how
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can I get some charity!
User ID: 785536
 United States
11/17/2009 8:06 AM
Report abusive post | Help Please from those that have computer know how
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There was a thread up yesterday about free anti virus software. I did try to find it but couldnt.
I have Mcafee and usually have no problems BUT yesterday my computer kind of crashed.
I have no idea what the problem it. Mcafee is trying to open with a dos prompt box?? and when I hit c-alt-d I get a msg that says 'task mngr has been disabled by administrator'??
I dont have a login on my computer so there really is no 'administrator'.
I would love to throw this piece of crap in the woods but it has all my income earning work on it.
Is there any hope of recovery or should I just shoot myself now? |
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LouisWinthorpeIII 
Self apointed knowitall
User ID: 708377
United States
11/17/2009 8:07 AM
 | | Re: Help Please from those that have computer know how | Quote |
[link to www.microsoft.com]
Security essentials...
You'll want to uninstall whatever you have, as multiple AV's just make things painfully slow, and useless.....
"I don't know which was scarier...the speech...or the Congress cheering it. He evoked Lincoln. Whenever a President is going to get us into serious trouble...they always use Lincoln."
-2010 |
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Anonymous Coward
User ID: 783477
United States
11/17/2009 8:09 AM | | Re: Help Please from those that have computer know how | Quote |
do a restore from a good date. |
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Anonymous Coward
User ID: 648833
United States
11/17/2009 8:09 AM | | Re: Help Please from those that have computer know how | Quote |
With all the technology we have been given it looks like their plan has worked.
Your willing to kill yourself..... Damn Sheeple !! |
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Anonymous Coward
User ID: 783477
United States
11/17/2009 8:10 AM | | Re: Help Please from those that have computer know how | Quote |
do a restore from a good date. Quoting: Anonymous Coward 783477
run a virus scan too. |
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Anonymous Coward
User ID: 785536 (OP)
United States
11/17/2009 8:12 AM | | Re: Help Please from those that have computer know how | Quote |
Thank you, thank you. |
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Anonymous Coward
User ID: 783477
United States
11/17/2009 8:14 AM | | Re: Help Please from those that have computer know how | Quote |
let us know what works. |
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Anonymous Coward
User ID: 820640
 United Kingdom
11/17/2009 8:15 AM | | Re: Help Please from those that have computer know how | Quote |
use avg on its own and also run kittensbytes |
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Anonymous Coward
User ID: 820640
United Kingdom
11/17/2009 8:17 AM | | Re: Help Please from those that have computer know how | Quote |
use avg on its own and also run kittensbytes Quoting: Anonymous Coward 820640
ahh ha kittenbytes lol i forgot you cant say that word here too funny |
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Anonymous Coward
User ID: 785536 (OP)
United States
11/17/2009 8:22 AM | | Re: Help Please from those that have computer know how | Quote |
I just turned it off. Everything froze. That stupid mcafee dos prompt kept coming up. I will try to uninstall that first then try the microsoft essentials thing.
I really hate to be ignorant about how things work. Especially something that is so essential to me (and my income!) |
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Anonymous Coward
User ID: 820640
United Kingdom
11/17/2009 8:29 AM | | Re: Help Please from those that have computer know how | Quote |
when you turn it on run it in safe mode should be F8 keep tapping as soon as comp starts |
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Anonymous Coward
User ID: 820608
 Thailand
11/17/2009 8:39 AM | | Re: Help Please from those that have computer know how | Quote |
You can also boot from the windows install disk. Some will allow you to repair the version of windows you have. If not try safe mode and last know good command. I hate McCaffree, it is a piece of shit. Try Zone Alarm. I have had no problems since installing. |
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LouisWinthorpeIII
Self apointed knowitall
User ID: 708377
United States
11/17/2009 8:45 AM
| | Re: Help Please from those that have computer know how | Quote |
I just turned it off. Everything froze. That stupid mcafee dos prompt kept coming up. I will try to uninstall that first then try the microsoft essentials thing.
I really hate to be ignorant about how things work. Especially something that is so essential to me (and my income!) Quoting: Anonymous Coward 785536
Check your local community college.....
There is no shame in signing up for the CGS 1000 class you know the intro to computers.
Everyone has to start at the beginning at some point!
Most CC's charge like $100-200 for the class, and the experience is well worth it.
"I don't know which was scarier...the speech...or the Congress cheering it. He evoked Lincoln. Whenever a President is going to get us into serious trouble...they always use Lincoln."
-2010 |
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Anonymous Coward
User ID: 785536 (OP)
United States
11/17/2009 9:11 AM | | Re: Help Please from those that have computer know how | Quote |
I think I found the problem for any who are interested in my Tuesday morning drama.
It looks like some kind of anti-virus software was installed called 'control center'. It showed up on my desktop and started running. It is a green circle with a check mark in the middle.
I think it is that thing that pops up when your online that says "warning your computer is infected'. It looks like a Windows warning from your computer. Anyway I just uninstalled it. I'll have to see if that fixes anything.
I also uninstalled mcafee. I dont know if I should re-install it. It has really worked fine for years without any problems.
I must keep the kids off my computer! |
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Anonymous Coward
User ID: 538386
United States
11/17/2009 9:14 AM | | Re: Help Please from those that have computer know how | Quote |
As someone said before, once you get it sorted out, put AVG free on it. Been using it for years, never had a problem. |
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Anonymous Coward
User ID: 739368
United States
11/17/2009 9:23 AM | | Re: Help Please from those that have computer know how | Quote |
As someone said before, once you get it sorted out, put AVG free on it. Been using it for years, never had a problem. Quoting: Anonymous Coward 538386
Agreed...AVG is a good pick. |
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CRYSTAL in MATRIX
User ID: 501458
United States
11/17/2009 9:29 AM | | Re: Help Please from those that have computer know how | Quote |
I think I found the problem for any who are interested in my Tuesday morning drama.
It looks like some kind of anti-virus software was installed called 'control center'. It showed up on my desktop and started running. It is a green circle with a check mark in the middle.
I think it is that thing that pops up when your online that says "warning your computer is infected'. It looks like a Windows warning from your computer. Anyway I just uninstalled it. I'll have to see if that fixes anything.
I also uninstalled mcafee. I dont know if I should re-install it. It has really worked fine for years without any problems.
I must keep the kids off my computer! Quoting: Anonymous Coward 785536
Interesting! My computer tried to force me to download that yesterday. I had to go to task manager to stop it, then ran S & D |
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Anonymous Coward
User ID: 793121
United States
11/17/2009 9:46 AM | | Re: Help Please from those that have computer know how | Quote |
AVG or AVAST are both good free ones |
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Anonymous Coward
User ID: 785536 (OP)
United States
11/17/2009 9:53 AM | | Re: Help Please from those that have computer know how | Quote |
I dont know what AVG is. I'll take it if it will help.
I have installed the microsoft security essentials and it is scanning my computer now.
Up until this point I was getting internet explorer windows popping up with all kinds of ads. Things like online college & sweepstakes.
Hopefully the scan will fix everything.
Big thanks to loisWIII for the link.  |
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Anonymous Coward
User ID: 785536 (OP)
United States
11/17/2009 9:54 AM | | Re: Help Please from those that have computer know how | Quote |
SORRY I meant LOUISWIII! |
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mercury2
User ID: 101443
United States
11/17/2009 10:01 AM
 | | Re: Help Please from those that have computer know how | Quote |
I dont know what AVG is. I'll take it if it will help.
I have installed the microsoft security essentials and it is scanning my computer now.
Up until this point I was getting internet explorer windows popping up with all kinds of ads. Things like online college & sweepstakes.
Hopefully the scan will fix everything.
Big thanks to loisWIII for the link.
If you installed the Microsoft Security Essentials, you don't need AVG. You shouldn't have more than one antivirus software installed at once - it can cause conflicts if you do.
I was thinking of losing the AVG and trying the Microsoft one. Let us know how it works for you.
Those pop ups that say "install this new antivirus now!" are called "scareware" - it is good you nipped it in the bud. I had that once and immediately did a system restore to a prior date - that worked. |
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Anonymous Coward
User ID: 820491
United States
11/17/2009 10:10 AM | | Re: Help Please from those that have computer know how | Quote |
And whatever else, run Dr Web Cureit one time, it's free. It's a downloadable virus/kittens cleaner. You download it, run it, delete it. If you need it again, download a new uodated version.
[link to www.freedrweb.com]
Only get the free version. Download it then run the downloaded file. When it runs, don't install the "Free trial", just close that box. It starts with "Express Scan", let that run then do a "complete scan". |
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Anonymous Coward
User ID: 810664
United States
11/17/2009 10:14 AM | | Re: Help Please from those that have computer know how | Quote |
OP,
Head over to www.majorgeeks.com and click on "support forum" at the very top of the page. Go to the kittens/Virus section and go to the pinned thread titled "READ AND RUN ME FIRST.."
Follow the directions in that thread to the letter. I guarantee this will fix your comp. It takes time but it is so worth it. I found them last year when my comp was under attack and I thought for sure I was going to have to reformat my hard drive and loose everything. After you have your comp all clean, be sure to work through the thread on How to Protect Your Comp from kittens.
That is also a great sight for free and trustworthy programs for computer security and overall health. Good Luck and hang in there.
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Anonymous Coward
User ID: 784197
United States
11/17/2009 10:16 AM | | Re: Help Please from those that have computer know how | Quote |
Here is some Free Expert IT Advice.
AVG is not that great.
I recommend the following Applications that will most effectively save your PC for Free
Remember there are no silver bullets but there are some really good applications that in unison can help greatly.
Run Avira Antivir as your main Antivirus and suppliment it with superantiflowers and kittensbyte
Your pc will thank you.
Antivirus
[link to www.avira.com]
kittens/flowers
[link to www.superantiflowers.com]
[link to www.kittensbytes.org]
Registry Cleanup and privacy tool
[link to www.ccleaner.com]
File Eraser/privacy
[link to eraser.heidi.ie]
Enjoy.  |
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Anonymous Coward
User ID: 810664
United States
11/17/2009 10:16 AM | | Re: Help Please from those that have computer know how | Quote |
OP,
Head over to www.majorgeeks.com and click on "support forum" at the very top of the page. Go to the kittens/Virus section and go to the pinned thread titled "READ AND RUN ME FIRST.."
Follow the directions in that thread to the letter. I guarantee this will fix your comp. It takes time but it is so worth it. I found them last year when my comp was under attack and I thought for sure I was going to have to reformat my hard drive and loose everything. After you have your comp all clean, be sure to work through the thread on How to Protect Your Comp from kittens.
That is also a great sight for free and trustworthy programs for computer security and overall health. Good Luck and hang in there.
Oops.. here are the links:
www.majorgeeks.com
[link to forums.majorgeeks.com] |
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Anonymous Coward
User ID: 810664
United States
11/17/2009 10:19 AM | | Re: Help Please from those that have computer know how | Quote |
Quoting: Anonymous Coward 784197
Good advice!
I love CCleaner! I run that thing everyday without fail. |
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Anonymous Coward
User ID: 784197
United States
11/17/2009 10:20 AM | | Re: Help Please from those that have computer know how | Quote |
Quoting: Anonymous Coward 784197
replace flowers with flowers
and kittens with kittens
dang filters |
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Anonymous Coward
User ID: 784197
United States
11/17/2009 10:21 AM | | Re: Help Please from those that have computer know how | Quote |
Here is some Free Expert IT Advice.
AVG is not that great.
I recommend the following Applications that will most effectively save your PC for Free
Remember there are no silver bullets but there are some really good applications that in unison can help greatly.
Run Avira Antivir as your main Antivirus and suppliment it with superantiflowers and kittensbyte
Your pc will thank you.
Antivirus
[ link to www.avira.com]
kittens/flowers
[ link to www.superantiflowers.com]
[ link to www.kittensbytes.org]
Registry Cleanup and privacy tool
[ link to www.ccleaner.com]
File Eraser/privacy
[ link to eraser.heidi.ie]
Enjoy.
replace flowers with flowers
and kittens with kittens
dang filters
I give up  |
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Anonymous Coward
User ID: 810664
United States
11/17/2009 10:29 AM | | Re: Help Please from those that have computer know how | Quote |
haha... As a safety feature, "kittens" has replaced a certain word throughout this thread.
OP, wherever you see "kittens" in this thread, it really says a word that starts with M, followed by A, and then L, followed by the last part of the word Tupperware.
There is some great advice in this thread, but I highly recommend using the READ AND RUN ME thread at [link to www.majorgeeks.com] since they will walk you through the downloading and running of cleaning and protection software (several have been listed in this thread already) and they will have you save the scan logs and post them. They will then review the logs for you and help you to get rid of any remaining bits of destructive junk that the programs missed.
Again, hang in there and good luck!
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Anonymous Coward
User ID: 601353
 Canada
11/17/2009 10:37 AM | | Re: Help Please from those that have computer know how | Quote |
IObit security 360
IObit advanced system care
Avast
CCcleaner
all free |
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Anonymous Coward
User ID: 810664
United States
11/17/2009 10:38 AM | | Re: Help Please from those that have computer know how | Quote |
IObit security 360
IObit advanced system care
Avast
CCcleaner
all free Quoting: Anonymous Coward 601353
Safe downloads of all of those are available at [link to www.majorgeeks.com] |
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